Terms and Condition

Terms and Conditions

 

Welcome to The Ambaram. By placing an order on our website, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.

 

1. Return Policy :- In case of any return request due to product damage, customers are required to record a clear unboxing video from start to end, showing the full product in one continuous frame without any cuts or edits. This video must be shared with our team immediately upon delivery. Returns without video proof will not be accepted.

Products must be returned in their original condition with all tags and packaging intact.

Once the video is verified, the exchange process will be initiated.

Please note that exchanges are not permitted for reasons other than product damage.

 

2. Refund Policy :- We operate a no-refund policy. Under no circumstances will refunds be issued. Customers are encouraged to carefully review their orders before completing the purchase.

 

3. Payment Options :- Prepaid Payment: Customers can pay securely via our online payment gateway.

 

4. Shipping Policy :- Domestic Shipping: Shipping is free across India, and orders are delivered within 7-10 business days from the date of confirmation.

International Shipping: Customers are responsible for international shipping charges, which vary based on the destination. Delivery timelines depend on the shipping provider and destination country.

Customers are requested to provide accurate shipping details during checkout. Any errors in the shipping address may result in delays or non-delivery.

 

5. Customization Services :- We do not offer customization services for any of our products. All items are sold as displayed on our website.

 

6. Inclusive Pricing :- All prices listed on our website are inclusive of all applicable taxes. There are no hidden charges.

 

7. Privacy Assurance :- We value your trust and are committed to protecting your personal information. All data collected during the purchase process is stored securely and used solely for order processing and communication. We do not share your information with third parties.

 

8. Customer Responsibility :- It is the customer’s responsibility to:

Ensure accurate shipping details are provided during checkout.

Report any damage with supporting proof (video) within the stipulated time frame.

 

9. Product Condition :- For exchanges, the product must be returned in its original condition with all tags, labels, and packaging intact. Any item that has been used, altered, or damaged (except during shipping) will not qualify for an exchange.

 

10. Customer Support :- We are here to assist you with any inquiries or concerns regarding your purchase. Please reach out to our customer support team at:

Phone :- +91 8660892221

Email: theambaramofficial@gmail.com

 

Acceptance of Terms

By shopping at The Ambaram, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.